Check with seller [Hồ Chí Minh] IT Workplace Engineer

Tuyển dụng, việc làm Hồ Chí Minh IT Workplace Engineer
Thông báo tuyển dụng IT Workplace Engineer
Chi tiết công việc

Thu nhập:
500 - 1000
Loại hình:
Toàn thời gian





Chức vụ:
Nhân viên





Kinh nghiệm:
7 năm
phần mềm
laptops
mobile
microsoft
Mô tả công việc
Top 3 Reasons To Join Us
Highly competitive Salary & Benefits
Best performance
Opportunity to be on site International Market
The Job
Job Summary:
The IT Workplace Engineer is responsible for designing, implementing, and maintaining the IT workplace infrastructure, including end-user devices, collaboration platforms, and productivity tools. This role ensures employees have a reliable, secure, and efficient IT environment to perform their work.
Key Responsibilities:
End-User Device Management:
Deploy, configure, and maintain laptops, desktops, mobile devices, and peripherals.
Manage device lifecycle, including procurement, imaging, patching, and decommissioning.
Implement and support endpoint management tools (e.g. SCCM,..).
Collaboration & Productivity Tools:
Support and optimize tools like Microsoft 365, Teams.
Ensure seamless integration and user experience across platforms.
Workplace Infrastructure:
Maintain and support meeting room technologies (AV systems, conferencing tools).
Assist with network connectivity issues (Wi-Fi, VPN, LAN) in collaboration with the network team.
Security & Compliance:
Enforce endpoint security policies (antivirus, encryption, access control).
Ensure compliance with IT policies and regulatory requirements.
User Support & Training
:
Provide Tier 2/3 support for escalated IT issues.
Create documentation and conduct training sessions for end users.
Project Participation:
Contribute to IT projects related to digital workplace transformation.
Evaluate and recommend new technologies to improve user experience.
Team & Vendor Management:
Lead and mentor a team of workplace engineers, support analysts, and service desk staff.
Manage third-party vendors and service providers to ensure SLAs and KPIs are met.
Service Delivery & Support:
Oversee end-user support services, including service desk operations and incident management.
Ensure high availability and performance of workplace systems and tools.
Drive continuous improvement in ITSM processes (e.g., request fulfillment, problem management).
Technology & Infrastructure Oversight:
Manage lifecycle of end-user devices (laptops, desktops, mobile devices).
Oversee collaboration platforms (Microsoft 365, Teams, Zoom, etc.).
Ensure meeting room technologies and office IT infrastructure are modern, reliable, and user-friendly.
Your Skills and Experience
Bachelors degree in Information Technology, Business Administration, or related field.
7+ years of experience in IT.
Strong knowledge of workplace technologies, ITSM frameworks (e.g., ITIL), and modern collaboration tools.
Proven experience managing cross-functional teams and vendors.
Excellent communication, and stakeholder management skills.
Strong technical, analytical, and engineering competencies with hands-on experience in managing workplace and infrastructure environments.
Experience in IT documentation and IT facilities roll out.
Good communication skills both written and oral in English.
Why Youll Love Working Here
13th-month salary calculated based on actual working time at INNOTECH.
PVI Healthcare Insurance for all employees
PVI Healthcare Insurance for family
Moon cake, Tet Gift
Quarterly/project kickoff team-building budget.
Monthly birthday parties with cake/gifts and an additional paid day off.
High-resolution laptop and monitor provided for work.
Performance bonus plan.
Employee referral bonus: 2,000,000 - 10,000,000 VND (depending on level/role).
Annual company trips / Climbing club / Year-end party.
Learning and certification support.
Value-oriented, international working environment with a flexible culture.
Yêu cầu
Microsoft Dynamics 365, System Admin, English, Networking, Windows,
IT Support
Quyền lợi
13th-month salary calculated based on actual working time at INNOTECH.
PVI Healthcare Insurance for all employees
PVI Healthcare Insurance for family
Moon cake, Tet Gift
Quarterly/project kickoff team-building budget.
Monthly birthday parties with cake/gifts and an additional paid day off.
High-resolution laptop and monitor provided for work.
Performance bonus plan.
Employee referral bonus: 2,000,000 - 10,000,000 VND (depending on level/role).
Annual company trips / Climbing club / Year-end party.
Learning and certification support.
Value-oriented, international working environment with a flexible culture.
Thông tin chung
Thu nhập: 500 - 1000
Nơi làm việc
12 Tôn Đản,Hồ Chí Minh
1. 12 Tôn Đản,Hồ Chí Minh
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bên dưới:
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innotech vietnam corporation
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