Check with seller [Khánh Hòa] CONCIERGE GUEST SERVICE OFFICER

Tuyển dụng, việc làm Khánh Hòa CONCIERGE GUEST SERVICE OFFICER
Thông báo tuyển dụng CONCIERGE GUEST SERVICE OFFICER
Chi tiết công việc

Thu nhập:
Thỏa thuận
Loại hình:
Toàn thời gian



Mô tả công việc
Maintains the Daily Log Book.
Reports "Lost and Found" items.
Delivers the brand promise and provide exceptional guest service at all times.
Provides excellent service to internal customers as appropriate.
Be familiar with the hotels products and services and policies.
Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.
Maintains positive guest and colleague interactions with good working relationships.
Personally and frequently verifies that guests are receiving the best possible service during check-in and check-out.
Ensures that guest history records are accurately maintained and all repeat guests are pre-registered.
Ensures that all hotel, company and local rules, policies and regulations relating to financial record keeping, money handling and licensing are adhered to, including the timely and accurate reporting of financial information.
Meets and greets all guests and assists with registrations.
Ensures the strict control of room keys.
Prepares welcome cards and keys for arrival FIT guests.
Works closely with other Front Office personnel in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.
Verifies arrival and departure details and arranges luggage handling and transportation and other services requested by guests.
Supports the implementation of the People Brand, demonstrating and reinforcing Hyatts Values and Culture Characteristics.
Attends and contributes to all training sessions and meetings as required.
Exercises responsible behaviour at all times and positively representing the hotel team and Hyatt International.
Reads the hotels Employee Handbook and have an understanding of and adhere to the hotels rules and regulations and in particular, the policies and procedures relating to computer resources, fire, hygiene, health and safety.
Ensures high standards of personal presentation and grooming.
Responds to changes in the Front Office function as dictated by the industry, company and hotel.
Carries out any other reasonable duties and responsibilities as assigned.
Yêu cầu
Diploma/degree in Hospitality Management or related field preferred.
Previous experience in Front Office/Concierge operations, ideally in a luxury or 5-star hotel.
Problem-solving and decision-making skills with attention to detail.
Proficient in English; knowledge of other languages is a plus.
Flexible to work shifts, weekends, and holidays.
Quyền lợi
Service charges
12 complimentary nights at Hyatt Hotels worldwide
Exclusive discounts on F&B and Friend & Family rates
Duty meal and provided Uniforms
Opportunities for career growth
A Diverse & Inclusive workplace culture where you truly belong
Thông tin khác
Số lượng
2
Nơi làm việc
Thành Phố Nha Trang - Khánh Hòa
Giờ làm việc
Làm theo ca
Loại hình
Khách sạn/ Khu căn hộ
Ngành nghề
Tiền sảnh
Vị trí
Nhân viên
Cập nhật
[protected info]:28
Thông tin chung
Thu nhập: Thỏa thuận
Nơi làm việc
Nơi làm việc
Thành Phố Nha Trang - Khánh Hòa
Cách thức ứng tuyển
Ứng viên nộp hồ sơ trực tuyến bằng cách bấm nút
Ứng tuyển
bên dưới:
Các thông tin được cung cấp chỉ nhằm mục đích cho người dùng tham khảo, edunet không đại diện và không có sự liên quan tới doanh nghiệp
hyatt regency nha trang
trong các hoạt động tuyển dụng. Các thông tin bản quyền, nhãn hiệu hoặc bất kỳ quyền sở hữu trí tuệ nào liên quan đến nội dung, thương hiệu hay hình ảnh doanh nghiệp này không thuộc sở hữu của edunet.
Người tìm việc cần tự xác minh thông tin trước khi ứng tuyển, giao dịch hoặc đưa ra bất kỳ quyết định nào dựa trên các nội dung này.
việc làm tuyển gấp Khánh Hòa cho người đang tìm việc

Contact seller Share

Comments