Check with seller Bình Dương => Customer Service Officer

• Manage inbound, outbound and inventory of customer’s stock assigned. • Be responsible for stock count plan and coordinate with supervisor/manager to follow up plan timely and make sure stock is accurate. • Perform relevant reports for customers assigned. • Understand aligned scope with customer to ensure delivering best service to customer as well as to help recognize out of scope activities. • Be responsible for SOP, WI created and updated regarding to customers assigned. • Be responsible for customer KPI & join customer meeting when required. • Well understanding the nature of Distribution Center’s products (warehousing & distribution services). Both in term of physical, systematic & software operating. • Be effective connection between external customers with internal parties (IT, Transport, Admin, accounting, procurement…) to satisfy customer’s demand. • Prepare debit note bases on the signed logistic contract between Schenker & nominated customers. • Play a role of after sales to promote more services to current nominated customers. • Be pro-active in trouble solving & initiative to improve the working process. Comply with company regulations regarding to safety, security, 5S… • Customer complain solving. • Be responsible for making customer debit note, invoice, income & cost accrual. Follow other tasks is assigned by line manager in scope of work Quyền lợi được hưởng Chế độ bảo hiểm, Phụ cấp, Đồng phục, Chế độ thưởng, Chăm sóc sức khỏe, Đào tạo, Tăng lương, Phụ cấp thâm niên, Nghỉ phép năm Yêu cầu kỹ năng • Customer Service Skill. • English communication • Problem Solving. • Time Management. • Team work spirit. • Patient, opened mind & adequate attitude to office environment. • Microsoft Office usage at immediate level (Outlook, word, excel, Power point…) • University Certificate with relating major (foreign trading, transportation, economics…) • 1+ year experience in logistic field. Well reference from the multiple international companies Liên hệ - Người liên hệ: Schenker Vietnam Co. Ltd - Điạ chỉ: Bình Dương

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