Check with seller Hồ Chí Minh => CRM & e-COMMERCE MANAGER / ASSISTANT MANAGER Quận 1

Salary : Attractive $XXXX Industry: Vision Care --------------------------------------------- JOB DESCRIPTION - Working time: 5 days/week, 09h00 - 18h00 (Monday to Friday) - Working place: District 3, HCMC • Build CRM strategy and implementation to meet business and brand objectives. • Deliver best-in-class analytics capability to internal and external stakeholders via regular reporting. Be a thought leader in the area of CRM and analytics. • Develop CRM sell-in materials for sales team to bring eye care • Professionals (ECPs) onto the program and ECP brief for all initiatives on the platform to ensure in-store execution excellence. • Evaluate and recommend changes to improve the effectiveness of new customer recruitment, retention, and upselling programs. • Develop an industry leading practice which focuses on data driven insights, accurate measurement of strategies and ROI. • Review and evaluate market research data to strengthen insight-based • CRM program development. • Work closely with cross-functional task team and lead peers to optimize CRM campaigns and ensure timely deliverables. •Work closely with marketing team to develop consumer communication on CRM platform which fulfill and amplify brand marketing objectives. • Own CRM A&P with expertise in budgeting, forecasting and pay-out analysis. • Provide consultancy on E-commence strategy development. • Implement process improvements. • Manage 3rd party agency relationship. Quyền lợi được hưởng Laptop Chế độ bảo hiểm Du Lịch Phụ cấp Chế độ thưởng Chăm sóc sức khỏe Đào tạo Tăng lương Nghỉ phép năm Yêu cầu kỹ năng • At least 2 years of CRM experience including target selection, offer design and implementation, analytics and reporting. Preferably from an E-commerce company or CRM company. • Insights driven with strong understanding of consumer 'journey' and market 'channel‘. • Possess a thorough understanding of approaches to customer recruitment, retention, and loyalty programs building and tracking. • Comprehensive understanding of evolving digital environments • Good Big Picture Orientation with attention to details • Analytical & strategic, team player, self-confident, English fluency • Innovative, Business Excellence and results oriented. • Strong communication and interpersonal skills. • Work independently as a good initiator with strong project and time management skills

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