Check with seller Hồ Chí Minh => Senior CRM Executive/ Senior Customer Relation Management Executive Quận 8

1. Objective: - Execute the activities for Maison’s CRM channels, including app, push notification, and SMS to grow and nurture customer retention, and ultimately the CRM contribution to business targets. 2. Responsibilities: - Manage and segment the customer data, then designed personalized and relevant communication strategies for different group. - Execute and operate effectively the Loyalty Program to grow and nurture VIP customers, maximizing customer lifetime, and retention. - Define, implement, and manage the executive planning and strategies of the Loyalty Program, Referral Program, app/web push notification, and SMS. - Measure, analyze and report the performance of the app and campaign, push notification, Loyalty Program, and SMS to accomplish the desired CRM and business KPIs. - Coordinating with other channels of CRM, CS, and Marketing to deliver consistent message for different segmented groups. - Conduct deep dive analytic and actionable insights relative to the app and campaign performance, customer retention, acquisition and other desired performances. Quyền lợi được hưởng Chế độ bảo hiểm, Du Lịch, Chế độ thưởng, Chăm sóc sức khỏe, Đào tạo, Tăng lương Yêu cầu kỹ năng - Minimum Bachelor's Degree major in Marketing, Business Administration or related fields. - 2+ years’ experience in Marketing Content, Digital Marketing or CRM. Experience in Mobile App Marketing is a plus. - Strong team work, project management and organization skills. - Strong analytical skills with great attention to details. - Strong listening skills and judgment to make wise decisions in the interest of Maison RMI - Good sense of design and style. - Strive for impact and high performance. Hunger for success with a commitment to getting things done. Liên hệ - Người liên hệ: CÔNG TY CỔ PHẦN MAISON RETAIL MANAGEMENT INTERNATIONAL - Điạ chỉ: Hồ Chí Minh

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