Check with seller [Kiên Giang] Reservation Supervisor/ Giám Sát Đặt Phòng (Urgently)

Tuyển dụng, việc làm Kiên Giang Reservation Supervisor/ Giám Sát Đặt Phòng (Urgently)
Thông báo tuyển dụng Reservation Supervisor/ Giám Sát Đặt Phòng (Urgently)
Chi tiết công việc

Thu nhập:
Thương lượng
Loại hình:
Toàn thời gian





Chức vụ:
Quản lý





Kinh nghiệm:
1 - 2 năm
khách sạn
hotel
Mô tả công việc
- Coordinate with Sales to have Resorts information loaded & updated on all website engines.
- Enquire and get the correct information regarding the exact details of the reservations. Takes note of special requests on the reservations form, such as VIP, extra bed, baby-cot, complimentary amenities etc.
- File reservations forms according to arrival dates.
- Acquaint yourself with the regular callers and acknowledges them by name, learn and use telephone courtesies.
- Politely turn down request for reservations on close-out dates and offer assistance to book them to another hotel, especially in the case of a regular customer.
- Acquaint yourself of the availability of rooms for sale and the availability of comments.
- Ensures all work areas are clean, tidy and in order.
- Attends daily briefings and participates in a positive manner.
- Reinforce the hotel culture & spirit through teamwork and flexibility consistent with the Staff Handbook.
- Ensure that personal grooming and hygiene standards are met as specified in the Staff Handbook.
- Be aware of his/her work schedule and always gives adequate notice, should circumstance prevent him/her from adhering to that schedule.
- At all times, maintain the privacy of hotel information.
- Have a full understanding of the hotels policies and procedures, Occupational Health & Safety issues, Fire Emergency procedure and other policies that may be issued.
- Attend formal training courses and on-the-job training sessions conducted by the department and the hotel.
- Maintain a favorable working relationship with all company employees to in turn promote a cooperative and harmonious working environment.
- Handle any guest complaints effectively and diplomatically to ensure the ultimate satisfaction of guests.
- To ensure you consistently present yourself in a manner which makes a clear statement of professionalism, maintaining a sense of self pride which is reflected in both your appearance and your performance.
- Perform all duties and responsibility in a timely and efficient manner in accordance with established company policies to achieve overall objectives of Reservations Clerk.
- Upload price, allotment, package promotion in all web-booking engine make report of production.
- Monitor and control the web-booking engine to ensure it is in operation and maximize the sales on this channel.
- Deal with booker about booking for group or series, cut off date, do confirmation and chase rooming list.
- List and monitor loaded group or series and make report of materialization.
- To respond to change in the departmental function as dictated by the industry, company or hotel.
- Be employed by The Sales & Marketing Department and as such may be assigned to any area that the management seems suitable and necessary.
Yêu cầu
- Vocational Certificate in Hotel Management, Business Administration or Bachelors degree in Hotel Administration, Business Administration or equivalent
- 1-2 years related experience reservations including supervisory experience, or an equivalent combination of education and experience
- Good at the use of Microsoft Office and OPERA
- Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
- Problem solving, reasoning, motivating, organizational and training abilities.
Thông tin khác
Loại công việc
Nhân viên toàn thời gian
Cấp bậc
Trưởng nhóm / Giám sát
Học vấn
Cử nhân
Kinh nghiệm
1 - 2 năm kinh nghiệm
Giới tính
Bất kỳ
Ngành nghề
Dịch vụ khách hàng
,
Khách sạn
Thông tin chung
Thu nhập: Thương lượng
Nơi làm việc
Huyện Phú Quốc,
Kiên Giang
Cách thức ứng tuyển
Ứng viên nộp hồ sơ trực tuyến bằng cách bấm nút
Ứng tuyển
bên dưới:
Các thông tin được cung cấp chỉ nhằm mục đích cho người dùng tham khảo, edunet không đại diện và không có sự liên quan tới doanh nghiệp
premier village phu quoc resort managed by accor
trong các hoạt động tuyển dụng. Các thông tin bản quyền, nhãn hiệu hoặc bất kỳ quyền sở hữu trí tuệ nào liên quan đến nội dung, thương hiệu hay hình ảnh doanh nghiệp này không thuộc sở hữu của edunet.
Người tìm việc cần tự xác minh thông tin trước khi ứng tuyển, giao dịch hoặc đưa ra bất kỳ quyết định nào dựa trên các nội dung này.
việc làm tuyển gấp Kiên Giang cho người đang tìm việc

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