Check with seller [Hồ Chí Minh] Sales Staff

Tuyển dụng, việc làm Hồ Chí Minh Sales Staff
Thông báo tuyển dụng Sales Staff
Chi tiết công việc

Thu nhập:
Thương lượng
Loại hình:
Toàn thời gian





Chức vụ:
Nhân viên
vận tải
logistics
xuất nhập khẩu
Mô tả công việc
The Sales Staff is responsible for maintaining and developing market share with existing customers, serving as the primary point of communication with customers, and working closely with other departments to provide exceptional customer service and meet business objectives.
► Sales:
- Sell KWEs products, including Ocean, Air, CBT, Warehousing, and VAS Services for both inbound and outbound shipments.
- Set appointments with potential customers through various communication channels.
- Follow and maintain pipelines, respond to requests for information, and remain proactive and responsive to prospective customers.
- Handle RFQs and tenders and participate in MBRs and QBRs with customers if needed.
- Stay informed on market trends, competitor activities, and carrier fluctuations by studying the market and updating the CRM system.
- Handle customer inquiries and complaints, consult with superiors if needed.
- Make service contracts with customers, with final responsibility belonging to the Sales and Marketing PIC.
- Monitor AR with customers, with final responsibility belonging to the Sales and Marketing PIC.
- Create SOPs for the service based on customers agreements and requirements.
- Develop a common S/I for each transportation mode or service and instruct the operation team to follow customer requests.
- Monitor the operation teams response to shipment and booking updates and remind the team, if necessary, with final responsibility belonging to the operation side.
- Input a daily shipping plan into the Daily APP for the booking and operation teams to follow.
- Monitor buying rates for RFQs in collaboration with the procurement and operation teams.
► Operation:
- Send booking confirmations, shipment status updates, and track reports to customers.
- Handle and resolve customer complaints.
- Obtain and evaluate relevant information to handle product and service inquiries.
- Verify customers and manage their accounts.
- Keep records of customer interactions and transactions.
► Customer Satisfaction:
- Conduct regular customer satisfaction surveys.
► Others:
- Perform other tasks as assigned by the superiors.
- Regularly monitor emails and respond promptly to messages with the necessary information within 24 hours of receiving the initial inquiry.
- Report to direct superiors as requested.
Yêu cầu
► Education and Experience:
- Bachelor or higher education degree in a relevant field.
- Training or certifications with demonstrated experience or expertise in the forwarding and logistics industry processes and practices.
- Experience in using systems for bookings, documentation, shipping document insurance, and intranet.
- Hands-on experience in executing all aspects of operational procedures efficiently.
► Required Skills and Abilities:
- Good at MS Office (Word, Excel, PowerPoint).
- Intermediate English proficiency. Another language (Japanese, Chinese, Korean, etc.) is a plus.
- Ability to work well under pressure and manage multiple tasks simultaneously.
- Excellent verbal and written communication skills, with an emphasis on active listening.
- High attention to detail, accuracy, and the ability to proofread and edit work.
- Customer-focused with a strong customer service orientation.
- Flexibility and adaptability to change.
- Proactive and self-starter with initiative and problem-solving skills.
► Working conditions and benefits:
- Working Place: Bluesky Office, 01 Bach Dang, Tan Son Hoa Ward (formerly Ward 2, Tan Binh District), HCMC
- Working time: 8:00 - 17:35 Monday - Friday (Closed Saturday & Sunday)
- Annual Leave: 12 days/year (after probation time)
- Net salary: Negotiable (13 months a year plus Tet bonus & Annual performance bonus)
- Annual Salary Increase: once per year
- Performance Assessment: twice per year (fixed in April and October)
- Insurance: 24 hours Accident Insurance, Social Insurance, Health Care Insurance
- Others: International working environment with many opportunities for learning and development, training courses, company trip, etc.
Quyền lợi
Thưởng
Lương tháng 13 + Bonus
Chăm sóc sức khoẻ
Gói bảo hiểm chăm sóc sức khỏe toàn diện Bảo Việt, Bảo hiểm tai nạn 24/7
Khác
Môi trường làm việc quốc tế chuyên nghiệp với nhiều cơ hội học hỏi và phát triển
Thông tin khác
NGÀY ĐĂNG
13/08/2025
CẤP BẬC
Nhân viên
NGÀNH NGHỀ
Hậu Cần/Xuất Nhập Khẩu/Kho Bãi > Xuất Nhập Khẩu & Thủ Tục Hải Quan
KỸ NĂNG
Sales logistics, Business Development, Logistics Skills, English, Customer Relationship Management skills
LĨNH VỰC
Hậu cần/Giao nhận
NGÔN NGỮ TRÌNH BÀY HỒ SƠ
Bất kỳ
SỐ NĂM KINH NGHIỆM TỐI THIỂU
Không yêu cầu
QUỐC TỊCH
Không hiển thị
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Thông tin chung
Thu nhập: Thương lượng
Nơi làm việc
Bluesky office tower, Đường Bạch Đằng, Phường 2, Tân Bình, Thành phố Hồ Chí Minh, Việt Nam
Cách thức ứng tuyển
Ứng viên nộp hồ sơ trực tuyến bằng cách bấm nút
Ứng tuyển
bên dưới:
Các thông tin được cung cấp chỉ nhằm mục đích cho người dùng tham khảo, edunet không đại diện và không có sự liên quan tới doanh nghiệp
kintetsu world express (vietnam)
trong các hoạt động tuyển dụng. Các thông tin bản quyền, nhãn hiệu hoặc bất kỳ quyền sở hữu trí tuệ nào liên quan đến nội dung, thương hiệu hay hình ảnh doanh nghiệp này không thuộc sở hữu của edunet.
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