Check with seller [Hà Nội] Freight Forwarding Executive

Tuyển dụng, việc làm Hà Nội Freight Forwarding Executive
Thông báo tuyển dụng Freight Forwarding Executive
Chi tiết công việc

Thu nhập:
Thỏa thuận
Loại hình:
Toàn thời gian





Chức vụ:
Nhân viên





Kinh nghiệm:
2 - 5 năm
xuất nhập khẩu
logistics
Mô tả công việc
1. Shipment Booking and Coordination:
- Arrange bookings for air, sea, or land freight shipments with carriers and agents.
- Coordinate with customers to understand shipment requirements and ensure timely delivery.
- Monitor shipments and provide real-time updates to customers regarding delivery status.
- Work closely with Customer Service (CS) to address client inquiries, resolve complaints, and
provide shipment-related solutions.
2. Documentation Management:
- Prepare and verify shipping documents, including bills of lading, airway bills, invoices, and packing
lists.
- Ensure compliance with customs regulations, export/import laws, and international trade protocols.
- Maintain accurate records of all shipments and related documentation.
3. Revenue and Cost Management:
- Track revenue generated from shipments and ensure timely invoicing to customers.
- Monitor and record costs, including freight charges, customs duties, and warehousing fees.
- Prepare reports on revenue vs. costs to assess profitability and identify areas for improvement.
- Work with the finance team to reconcile accounts and manage payment collections.
4. Relationship Management:
- Build and maintain strong relationships with clients, carriers, and other logistics partners.
- Negotiate rates and terms with carriers, agents, and service providers to optimize costs.
- Provide exceptional customer service to retain existing clients and attract new business.
5. Operational Efficiency:
- Monitor shipment schedules to ensure timely delivery and avoid delays.
- Identify and address potential issues, such as cargo damage, delays, or route disruptions.
- Implement operational improvements to enhance efficiency, reduce costs, and improve customer
satisfaction.
6. Reporting and Analysis:
- Generate periodic reports on shipment performance, costs, and revenue.
- Analyze trends in freight forwarding operations and provide recommendations for improvement.
- Use logistics software (e.g., CargoWise, SAP, or TMS systems) to track shipments and maintain
records.
7. Compliance and Safety:
- Ensure all activities comply with international shipping regulations, safety standards, and company
policies.
- Keep up-to-date with changes in laws, tariffs, and trade agreements that may affect freight
forwarding operations.
Yêu cầu
Education and Experience:
- Bachelors degree in Logistics, Supply Chain Management, Business Administration, or a related field.
- 2-5 years of experience in freight forwarding, logistics, or supply chain management.
- Experience in air, sea, or multimodal freight operations is preferred.
Skills:
- Strong knowledge of freight forwarding processes, incoterms, and regulations.
- Proficiency in logistics software (e.g., CargoWise, SAP, or other freight management tools).
- Excellent communication and negotiation skills to work with clients, carriers, and partners.
- Financial acumen to track and analyze revenue and costs.
- Strong organizational and multitasking skills to handle multiple shipments simultaneously.
- Attention to detail for maintaining accurate documentation and records.
Certifications (Optional):
- Certification in International Freight Forwarding (e.g., FIATA Diploma).
- Knowledge of Dangerous Goods Regulations (DGR) or customs brokerage is an advantage.
Key Performance Indicators (KPIs):
- Timely booking and delivery of shipments.
- Accuracy of documentation and compliance with regulations.
- Cost vs. revenue margins for shipments.
- Customer satisfaction and retention rates.
- Reduction in operational errors or delays
Work Environment:
- Office-based role with occasional visits to warehouses, ports, or customer locations.
- May require extended hours during peak periods or urgent shipments
Quyền lợi
Work in a dynamic, professional environment, with good opportunities to learn and advance.
Receive salary and policies such as: Health insurance, Social insurance, Unemployment insurance, annual leave, fully according to regulations.
In addition, there is a policy of annual health check-ups, gifts on holidays and Tet ...
Thông tin chung
Thu nhập: Thỏa thuận
Nơi làm việc
Tầng 6, toà nhà CMC, số 11 phố Duy Tân, P. Dịch Vọng Hậu, Cầu Giấy
1. Tầng 6, toà nhà CMC, số 11 phố Duy Tân, P. Dịch Vọng Hậu, Cầu Giấy
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